This promotional vacation package is available to permanent residents of the United States. The offer includes three nights of hotel accommodation in one of ten destination areas: Las Vegas, NV; Orlando, FL; Myrtle Beach, SC; Gatlinburg, TN; Wisconsin Dells, WI; Phoenix, AZ; Boyne Falls, MI; San Antonio, TX; Gordonsville, VA; and Williamsburg, VA, for up to 4 people sharing a single room, except Las Vegas and New York, which accommodate up to two people sharing a single room. In the event advertised hotels are unavailable, equivalent accommodation will be provided at a participating Hilton-branded property. Alternative accommodation rated 3 stars or higher will be offered for those who do not meet the minimum qualifications as outlined under the eligibility section seen below. Travel must be completed within 12 months of the purchase date. Purchasers are required to attend a two-hour presentation on the benefits of Timeshare & discounted travel. Government ID and a personal major credit card are required at the presentation. Married or cohabiting parties attend together. Transportation, parking fees, personal expenses, taxes and other fees are the purchaser's responsibility. Pets are not permitted. Parking and access for recreational vehicles may be restricted.
Vacation reservations are processed and confirmed by BGV Fulfillment Center – see reservation section for details.
The promoter of this vacation is Sunstate Client Services Inc. dba Vacation Gurus. Vacation Gurus is a registered Seller of Travel, Florida No. ST 44476 and can be reached for questions regarding what your package includes and how to redeem it by calling 877-238-0345 (Mon-Fri 9:00 am – 5:00 pm ET).
Based on 2026 internet and online travel agency rates, this promotional vacation has a maximum retail value of $847.00 - $1,327.00, depending on the destination selected, not including applicable hotel taxes and resort fees. Actual value varies by season.
All Hotels require valid government issued photo identification and a valid major credit card upon check-in to cover the cost of incidental charges such as meals, gratuities, & hotel taxes, which are not included (prepaid debit cards are not accepted). Hotel room taxes are payable directly to the hotel upon check-in. All fees charged and/or credit card preauthorization’s by the hotel are subject to change at the hotel’s discretion.
RESERVATIONS
To secure your preferred travel dates you must contact our reservation partner(s) directly. Dates selected at the time of purchase are a request of desired check-in dates and are not secured at that time.
Vacation reservations for this promotional offer are processed and confirmed by BGV Fulfillment Center and can be reached by calling 800-567-5877 (Mon-Fri 9:00 am – 9:00 pm EST).
Check-ins are available seven days per week on a space-available basis and are subject to Vacation Gurus hotel allotments. Please provide a minimum of 45 days’ advance notice prior to your requested check-in date as certain days of the week and times of the year sell out quickly and become extremely limited.
Stays over weekends, high season and holidays are limited and may include additional fees. Upgrades are limited.
Do not book airline flights or secure travel until you have received your confirmed Itinerary letter from BGV’s Fulfillment Center or alternative partner.
Final confirmation of travel is required for all reservations to be completed directly with your designated travel partner. Unconfirmed reservations may be canceled and cannot be reinstated for the same date. Please review your travel itinerary for the steps needed to confirm your stay.
RESERVATIONS CHANGES
Changes or cancellations to a reservation 7 or more days before arrival will be charged $19.95 per change made. Changes, cancellations or no-shows within 7 days of arrival are charged one night at the currently published retail price ($175.00 – $900.00) to the card used for purchase. Failure to attend the required sales presentation in its entirety will result in forfeiture of the vacation package and all monies paid plus incur a charge of $500 to offset the retail rate of accommodation.
ELIGIBILITY
To qualify for this promotional stay, guests must be 25 years or older, earn at least $60,000 a year (gross household income for couples), be able to sign a contract and speak English fluently and have a valid major credit card (no prepaid debit cards are accepted). Couples must travel and attend the presentation together with matching IDs. Singles must meet the same age and income requirements. Participants must meet the developer's credit and financial underwriting requirements. If married or cohabiting, at least one person must meet the credit requirement. Information gathered through the promotion will be used to solicit timeshare sales. Participants are required to attend a two-hour sales presentation in its entirety (not on check-in/out day).
Those who are students, temporary visa holders, have filed for bankruptcy within the last 7 years, employees of Hilton Grand Vacations, Hilton Worldwide, Bluegreen, or their affiliated companies, and their immediate family members, have an open incomplete vacation package requiring attendance at a sales presentation, have attended a Bluegreen/Hilton Grand Vacations timeshare sales presentation at any property within the last 12 months, groups, reunions, or multiple families traveling together are not eligible for this promotional offer.
Alternative accommodation will be offered for those that do not meet the minimum qualifications as outlined above and require a $150.00 Save The Date deposit collected at the time of booking to be applied to hotel taxes & resort fees when applicable.
Reservations for the alternative accommodation will be completed by GOCRV who can be reached by calling 954-525-1777 once you have received and registered your vacation certificate. Once registered, certificates are not eligible for cancellation or refund.
This promotional offer is limited to one vacation per household/family within or outside of the same residence and is not valid for more than one couple traveling together, groups traveling together, family reunions, two or more families traveling together, or for anyone attending a convention or conference. Those who violate the previously mentioned group policy will only be eligible to attend one presentation together regardless of the number of vacation packages purchased. This promotional offer is non-transferable.
This offer cannot be combined with other promotions or used in conjunction with any other offer provided by the promoter, or its affiliates.
BONUS GIFT
This promotional offer includes a complimentary 3- or 4-night cruise certificate which will be issued by email & text within one business day upon completion of the full sales presentation. See Certificate for complete terms and conditions. Reservations are completed by GOCRV who can be reached by calling 954-525-1777, Monday – Friday 9:30am-5pm ET, once you have received and registered your cruise certificate.
RESORT CONDOMINIUM VACATION
This optional vacation allows up to 4 travelers, 7-nights of accommodation in a resort condominium at a resort destination throughout the Continental U.S. Your vacation certificate will be issued to the contact information provided at the time of sale via email & text one business day after you complete the full sales presentation required for the promotional offer.
Reservations are completed by GOCRV who can be reached by calling 954-525-1777 once you have received and registered your vacation certificate. Registration is required within 6 months of the date of issue and valid for travel for 12 months from the registration date. Once registered, certificates are not eligible for cancellation or refund.
Accommodations are not available during Spring Break and are limited during peak seasons which include 7 days before and after New Year’s Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving and Christmas.
Reservation booking process requires 2 travel dates; a preferred & alternative, each must be at least 45 days in advance with a minimum of 30 days between the two dates selected.
This promotional certificate requires payment of government taxes, carrier and agency-imposed fees starting at $249 for each unit reserved. Additional resort fees may be due at check-in which are charged and collected by the resort at the time of check-in. Reservation Save the Date Deposit of $150 is due after a valid travel itinerary is selected by the registered promotional certificate holder. The registered promotional certificate holder may request the return of their refundable Reservation Save the Date Deposit at any time prior to the confirmation of travel by following the cancellation process defined in the terms and conditions.
DINING DOUGH SAVINGS CERTIFICATE
This optional Dining Dough Savings Certificate provides access to up to $100 in dining savings at participating restaurants nationwide and select online gourmet retailers. Savings may be redeemed in varying denominations ($100, $50, $25, etc.), subject to individual restaurant offers, minimum purchase requirements, and restrictions. Certificates have no expiration date and may be used once issued and activated. All purchases are final, non-cancellable, and non-refundable once issued. Certificates have no cash value and cannot be exchanged for cash or used directly as payment at restaurants. Participating restaurants and offers are subject to change. For certificate activation, redemption, participating locations, account assistance, or questions regarding your Dining Dough certificate, visit www.Restaurant.com and select “Have a Code?”, “How It Works,” “Account,” or “Help.” Additional terms and conditions apply and are available at www.Restaurant.com/terms.
ADDITIONAL TERMS
The Reservation partners & Seller acts as independent agents for hotels and all other services supplied as part of this vacation package and shall not be liable for any loss, cancellation costs, delays, irregularities, accidents, injuries, damage to persons or property, indirect, incidental, special or consequential damages, arising from, or in conjunction with, any of these services. The Reservation partners & Seller will not assume any responsibility and shall not be liable for delays, cancellations, or interruptions due to nature, strikes, acts of God, acts of war or terrorism, and other acts beyond its control. This promotion will be offered throughout the U.S.; however, it is void where prohibited by law and where state regulation and/or licensing requirements have not been met.
CANCELLATION
You may cancel this contract without any penalty or obligation within 30 days from the date of purchase. If you decide to cancel, you must contact the seller; Vacation Gurus at 877-238-0345, available Monday – Friday from 9:00 am – 5pm ET. No purchaser shall rely upon representations other than those included in this contract. This contract is for the purchase of a discounted vacation offer and puts all assignees on notice of the consumer's right to cancel under section 559.933, Florida statutes.
THIS MATERIAL IS FOR THE PURPOSE OF SOLICITING TIMESHARE OWNERSHIP INTERESTS. THE COMPLETE OFFERING TERMS ARE IN AN OFFERING PLAN AVAILABLE FROM THE DEVELOPER. Prices range from $9,900 to $960,990 USD, subject to availability. Pricing is dependent on product purchased, without promotions and discounts and subject to change. Eligibility and financing requirements apply. Additional restrictions may apply.
This is neither an offer or solicitation to sell to residents in jurisdictions in which registration requirements have not been fulfilled, and your eligibility and the timeshare plan available for purchase will depend upon the state of the purchaser.
Hilton Grand Vacations Club LLC, HVC International Club Inc., and Extraordinary Escapes Corporation are the exchange agents. The Sales Agent is Hilton Resorts Corporation (dba Hilton Grand Vacations) located at 6355 Metrowest Blvd. Orlando, FL 32835. Hilton Resorts Corporation and its affiliates, subsidiaries, parent and its parent's affiliates and subsidiaries and partners are also the developer of timeshare interests in the US and internationally.
To learn more about our Sales and Developer Information, please visit our Details of Participation.
Certain travel services are provided by Great Vacation Destinations Inc., a Florida corporation located at 5323 Millenia Lakes Blvd, Suite 400 Orlando, Florida ("GVD"). Florida Seller of Travel Ref. No. ST37755; Washington GVD SOT ID # 602283711 and HRC SOT ID # 602154160; California GVD CST# 2068362-50 and HRC CST#2114968-50 and - Registration as a seller of travel does not constitute approval by the State of California. California law requires certain Sellers of Travel to have a trust account or bond. Hilton Grand Vacations maintains a bond and is a participant in the Travel Consumer Restitution Fund.
MANDATORY ARBITRATION/CLASS-ACTION WAIVER PROVISION
PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR RIGHTS. You have the right to opt out of this Agreement if you follow the instructions set out in the paragraph titled "You Have the Right to Reject Arbitration or Opt Out of Arbitration" below.
EXCEPT WHERE PROHIBITED BY LAW, IN THE EVENT OF A DISPUTE OR CLAIMS BETWEEN YOU AND Sunstate Client Services dba Vacation Gurus, A FLORIDA CORPORATION (HEREINAFTER "US", "OUR", "Vacation Gurus" OR "WE" AS APPROPRIATE) INCLUDING BUT NOT LIMITED TO ANY ARISING OUT OF OR RELATING TO (I) THIS ACCOUNT; (II) THE RELATIONSHIPS RESULTING FROM THIS ACCOUNT; (III) ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND US; (IV) THE PRIVACY POLICY; (V) THE TERMS AND CONDITIONS; (VI) ANY TELEMARKETING OR OTHER CALL OR MESSAGE (INCLUDING BUT NOT LIMITED TO SMS//MMS/TEXT MESSAGES) YOU CLAIM TO HAVE RECEIVED FROM US OR ONE OF OUR PARTNERS; (VII) ANY E-MAIL YOU CLAIM TO HAVE RECEIVED FROM US OR ONE OF OUR PARTNERS; (VIII) YOUR USE OR ATTEMPTED USE OF ANY WEBSITE OF OURS OR OUR PARTNERS; OR (IX) ANY OFFERS OR PROMOTIONS; (X) ANY APPLICATIONS OR SUBMISSIONS OR (XI) OR ANY OTHER DISPUTE OR CLAIM BETWEEN YOU AND US ( HEREINAFTER COLLECTIVELY KNOWN AS "CLAIM"), YOU AGREE THAT ANY CLAIM(S) YOU HAVE IN THE FUTURE MUST BE RESOLVED THROUGH FINAL AND BINDING CONFIDENTIAL ARBITRATION, AS DESCRIBED BELOW, INSTEAD OF IN COURT. ANY CLAIM (EXCEPT FOR A CLAIM CHALLENGING THE VALIDITY OR ENFORCEABILITY OF THIS ARBITRATION AGREEMENT, INCLUDING THE CLASS ACTION WAIVER) MUST BE RESOLVED THROUGH BINDING CONFIDENTIAL ARBITRATION. THIS MEANS NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR TO HAVE A JURY TRIAL AND YOU VOLUNTARILY, AND KNOWINGLY ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY. YOU ALSO ACKNOWLEDGE AND AGREE THE RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS DISCOVERY RIGHTS AND/OR THE RIGHT TO APPEAL ARE LIMITED IN ARBITRATION OR MAY NOT EXIST. This section applies regardless of whether such claims are based on contract, tort, statute, fraud, unfair competition, misrepresentation or any other legal theory.
CLASS ACTION WAIVER
YOU AGREE THAT YOU ARE VOLUNTARILY AND KNOWINGLY AGREEING THAT ARBITRATION MUST BE ON AN INDIVIDUAL BASIS AND IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF (LEAD OR OTHERWISE) OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING(S). THIS MEANS NEITHER YOU NOR WE MAY JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER ACCOUNTHOLDERS, COMPANIES, INDIVIDUALS, ANY OTHER PURPORTED CLASS MEMBERS OR LITIGATE IN COURT OR ARBITRATE ANY CLAIMS AS A REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. YOU FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. The arbitrator may award injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. If a court decides that applicable law precludes enforcement of any of this paragraph's limitations as to a particular claim for relief, then after all appeals from that decision have been exhausted, that claim (and only that claim) must be severed from arbitration and may be brought in court. Only a court, and not an arbitrator, shall determine the validity, scope, and effect of the Class Action Waiver.
YOUR RIGHT TO GO TO SMALL CLAIMS COURT
You may choose to pursue your dispute or claim in small claims court (or your state's equivalent court) rather than by Arbitration if your dispute or Claim qualifies for small claims court for the entirety of the proceeding. Such a small court dispute or Claim must be brought in a location where jurisdiction and venue over you and Vacation Gurus is proper. However, if such a dispute or Claim is transferred, removed or appealed to a different court, we may then demand/transfer the dispute or Claim to Arbitration pursuant to the terms of this Agreement. Additionally, any such small claims court claim shall be brought and maintained only as an individual action and shall not be joined or consolidated with any class or other representative action.
Any attempt to maintain a small claims court action as a non-individual action shall result in the immediate dismissal of the action, and you shall be liable to pay our reasonable attorney's fees and costs in connection with securing the dismissal of any such action.
GOVERNING LAW AND RULES
This arbitration agreement is governed by the Federal Arbitration Act (FAA). Arbitration must proceed only with JAMS. The rules for the arbitration will be those in this arbitration agreement and the procedures of the chosen arbitration organization, but the rules in this arbitration agreement will be followed if there is disagreement between the agreement and the organization's procedures. If the organization's procedures change after the claim is filed, the procedures in effect when the claim was filed will apply.
Arbitration may be conducted through the submission of documents, by phone, or in person in the county where you live or at another mutually agreed location. The arbitrator shall follow the substantive laws of the State of Florida, excluding its conflict of law provisions unless we agree that the substantive law of the State in which you reside may be followed and applied. Any award rendered shall include a confidential written opinion and shall be final, subject to appeal under the FAA. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. For a copy of each organization's procedures, to file a claim or for other information, please contact:
- JAMS at 620 Eighth Ave., Floor 34, New York, NY 10018, www.jamsadr.com (phone 1-800-352-5267).
If JAMS is completely unavailable, and if you and we cannot agree on a substitute, then either you or we may request that a court with jurisdiction appoint a substitute arbitration company/arbitrator.
YOU AND WE AGREE NOT TO BRING OR PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR COLLECTIVE ARBITRATION, EVEN IF PROCEDURES OR RULES WOULD OTHERWISE ALLOW ONE. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT OF THAT PARTY'S INDIVIDUAL CLAIM.
FEES AND COSTS
IF YOU WISH TO BEGIN ARBITRATION AGAINST US BUT YOU CANNOT AFFORD TO PAY THE ORGANIZATIONS OR ARBITRATOR'S COSTS, WE WILL ADVANCE THOSE COSTS IF YOU ASK US IN WRITING. ANY REQUEST LIKE THIS SHOULD BE SENT TO SUNSTATE CLIENT SERVICES DBA VACATION GURUS, ATTN: LEGAL DEPARTMENT, 725 WEST SR 434 SUITE G, LONGWOOD FLA 32750. IF YOU LOSE THE ARBITRATION, THE ARBITRATOR WILL DECIDE WHETHER YOU MUST REIMBURSE US FOR THE MONEY WE ADVANCED FOR YOU FOR THE ARBITRATION. IF YOU WIN THE ARBITRATION, WE WILL NOT ASK FOR REIMBURSEMENT OF THE MONEY WE HAVE ADVANCED. ADDITIONALLY, if you win arbitration, the arbitrator may decide that you are entitled to be reimbursed for your reasonable attorneys' fees and costs (if actually paid by you). The parties shall each pay their own additional fees, costs, and expenses, including, but not limited to, those for any attorneys, experts, documents, and witnesses.
HEARINGS AND DECISIONS
Arbitration hearings will take place in the federal judicial district where you live. A single arbitrator will be appointed. The arbitrator must:
- Follow all applicable substantive law, except when contradicted by the FAA;
- Follow applicable statutes of limitations.
- Honor valid claims of privilege.
- Issue a written decision including the reasons for the award.
The arbitrator's decision will be final and binding except for any review allowed by the FAA. However, if more than $100,000 was genuinely in dispute, then either you or we may choose to appeal to a new panel of three arbitrators. The appellate panel is completely free to accept or reject the entire original award or any part of it. The appeal must be filed with the arbitration organization not later than 30 days after the original award is issued. The appealing party pays all appellate costs unless the appellate panel determines otherwise as part of its award.
CLAIM NOTICE AND SPECIAL PAYMENT
If you have a Claim, before initiating an arbitration proceeding, you may give us written notice of the Claim ("Claim Notice") at least 30 days before initiating the proceeding. The Claim Notice must include your name, address, phone number and account number (if applicable) and explain in reasonable detail the nature of the Claim and any supporting facts. Any Claim Notice shall be sent to us at Sunstate Client Services dba Vacation Gurus Attn: Legal Department, 725 West SR 434 Suite G, Longwood Fla 32750 (or such other address as we shall subsequently provide to you). If we provide you with a final written settlement offer and you don't accept it, or we can't otherwise satisfactorily resolve your dispute, you must submit your dispute for resolution by arbitration as outlined above and in accordance with the arbitration organizations procedures. If, and only if, (1) you submit a Claim Notice in accordance with this Agreement on your own behalf (and not on behalf of any other party); and (2) an arbitrator, after finding in your favor in any respect on the merits of your claim, issues you an award that (excluding any arbitration fees or attorneys' fees and costs awarded by the arbitrator) is greater than the value of Vacation Gurus' last written settlement offer made before an arbitrator was selected, then you will be entitled to the amount of the award or $5,000, whichever is greater. If you are entitled to the $5,000, you will receive in addition any arbitration fees or attorneys' fees and costs awarded by the arbitrator. Any arbitration award may be enforced (such as through a judgment) in any court with jurisdiction.
OTHER BENEFICIARIES OF THIS PROVISION
In addition to you and us, the rights and duties described in this arbitration agreement apply to our Affiliates and our and their officers, directors and employees; any third-party co-defendant of a claim subject to this arbitration provision; and all joint Account Holders and Authorized Users of your Account(s) or relationship between us and you, including assignees. YOU AND WE AGREE NOT TO BRING OR PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR COLLECTIVE ARBITRATION, EVEN IF FAA or JAMS PROCEDURES OR RULES WOULD OTHERWISE ALLOW ONE. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT OF THAT PARTY'S INDIVIDUAL CLAIM.
SURVIVAL OF THIS PROVISION
This arbitration provision shall survive:
- closing of your Account;
- voluntary payment of your Account or any part of it;
- any legal proceedings to collect money you owe;
- any revocation of consent you provide to us;
- termination of any application or submission you provide to us;
- your use or attempted use of any websites of our or our partners;
- any bankruptcy by you; and
- any sale by us of your Account.
YOU HAVE THE RIGHT TO REJECT ARBITRATION OR OPT OUT OF ARBITRATION
You may reject the arbitration agreement and litigation & class action waiver, but only if we receive from you a written notice of rejection within 45 days of the following triggering events: (a) after your purchase is initiated; (b) you consent to the Privacy Policy or Terms and Conditions; (c) your use or attempted use of any of our or our partners websites; (d) your submission of an application (whether partial, incomplete, complete or otherwise) to us; (e) your submission or providing express written consent to us to receive e-mail(s), telephone call(s) (including SMS/MMS/Text Messages) or to receive any other information from us or our partners; or (f) signing up for or inquiring about an offer, deal or promotion from us (the 45 day time starts from whichever of the triggering events (a through f) comes first in time). You must send the notice of rejection to: Sunstate Client Services dba Vacation Gurus, Attn: Legal Department, 725 West SR 434 Suite G, Longwood Fla 32750. Your rejection notice must include your name, address, phone number, Account number (if applicable), email address and personal signature. No one else may sign the rejection notice for you. Your rejection notice also must not be sent with any other correspondence. Rejection of arbitration will not affect your other rights or responsibilities under this Agreement. If you reject arbitration, neither you nor we will be subject to the arbitration provisions for this Account or any Claim or dispute between us and you. Rejection of arbitration for this Account, or any Claim or dispute between us and you, will not constitute rejection of any prior or future arbitration agreement between you and us. IF MORE THAN FORTY-FIVE (45) DAYS HAVE PASSED FROM THE EARLIEST TRIGGERING EVENT (listed in this paragraph under a through f above), YOU ARE NOT ELIGIBLE TO OPT OUT OF THIS PROVISION AND YOU MUST PURSUE YOUR CLAIM THROUGH BINDING ARBITRATION AS SET FORTH IN THIS AGREEMENT.
